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Why Business Choose Microsoft Teams Calling?

Unified Collaboration Experience

Teams allows you to bring all your technology, tools, and voice solutions in one place.

Modernise your Workforce

Boost productivity for your people with a true collaboration hub they can access with any Teams enabled device, anywhere, and anytime.

Future Proof Your Business

Teams with calling enabled is flexible and easy to set up, scale, use, manage and secure.

What is Microsoft Teams Calling?

Microsoft Teams is a unified communication and collaboration platform that combines workplace chat, video meetings, file storage, and application integration.

@voice enables Teams Calling with direct routing completes Microsoft Teams by adding high quality calling funtinality to and from the PSTN, directly from the Teams application. It gives you the functionality of a traditional Business Phone System (PBX) with call-handling functions like call hold, transfer, forwarding and voicemail all in the cloud, but without the actual PBX.

How Teams Calling Works

External Calls

SIP Trunk

Microsoft Teams

@voice Platform

Phone Systems

Microsoft has developed a way for Teams to be used as a fully-fledged business phone system (PBX). This solution is called Teams Direct Routing, which works by combining the Teams system to the world by using two key elements: a Session Border Controller and SIP Trunks.

@voice has deployed this solution to allow you to connect to your Teams instance to the world via our existing @voice Platform.

Your Office....
All in the Cloud

Empower your people to work more effectively when and where they need to be, by enabling them to make calls to landlines or mobiles within the Microsoft Teams app with the @voice enabled Teams Calling.

Simplify Calling

One business number lets you make and receive local, long-distance, mobile, audio or video calls through the Microsoft Teams app

Full Voice Functionality

Get all the traditional PBX call-handling functions like call hold, transfer, forwarding and voicemail....all in the cloud.

Present a Professional Image

Reinforce your brand by enabling staff to use their existing business landline number whether in the office or on the road.

Enjoy Freedom

Whether you prefer a desk phone, a mobile phone, or a headset plugged in your computer, with @voice enabled Teams calling, you can receive calls or call anyone, anywhere, anytime on your preferred device.

Enabling Teams Calling on the
platform is
simple & cost effective
Calling Plans

Unlimited calling per user sounds great until you realise you are paying for calls that some staff aren't making. That's why @voice Teams Calling plans are based on how many simultaneous calls you can make and receive.

A simple concept that makes the uptake cost significantly lower, especially for smaller businesses.

Capital Expenditure

With the @voice platform offering direct integration in Microsoft Teams, you don't need to purchase a Session Border Controller just to have Teams Calling. Think of the cost you are saving without needing to setup and manage a network that may very well be foreign to you.

We've got it all sorted with the expertise, and best of all....we don't even charge you a monthly fee for maintaining any SBC's.

Easy to Use

Getting started with Teams Calling on the @voice platform is super easy. For one, there is no setup. All is required is just registering the Microsoft Tenant and either assigning new numbers or port in existing numbers.

With less clunky things to mess around (actually there's hardly any!), this means that you can keep your focus on your business, and let the @voice platform handle the rest.

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